MANAGEMENT AND SUPERVISORY DEVELOPMENT PROGRAMS
Aviation Programs
1. Turnaround Coordinator
Learning Objective: Understand Aircraft Turnaround Chain And Typical Turnaround Process. Understand Role Of Turnaround Coordinator In Managing The Turnaround Process. Be Fully Aware Of The Compliance With Rules And Regulations, Which Are A Necessity To Manage Turnaround Process Safely. Be Able To Deliver Safe And Secure Operation With Punctuality.
Course Duration – 2 Days
Course Duration – 2 Days
2. Emergency Response Planning & Management
Learning Objective: Be Aware Of Different Aspects Of Emergency Response. Understand Plans And Procedures Of Emergency Response. Be Aware Of The Different Facets Of Family Assistance As They Pertain To An Emergency Response Plan. Be Able To Effectively Manage An Emergency Response Plan.
Course Duration – 1 Day
Course Duration – 1 Day
3. Safety Management Systems - for Specialist
Learning Objective: Possess Better Understanding Of The Safety Management Systems As Propounded By ICAO Document 9859 (Safety Management Manual).
Course Duration – 5 Day
Course Duration – 5 Day
4. IATA/FIATA Cargo Industry Course
Learning Objective: Learn Cargo Terminology. Become Familiar With The Space In Aircraft Holds And Respective Capacities. Understand What Cargo To Accept And What Documents Are Necessary For Transporting It.
Course Duration – 10 Days
Course Duration – 10 Days
5. IATA/FIATA Dangerous Goods Regulations - Initial Course
Learning Objective: Be Aware Of The Regulations Of Transporting Dangerous Goods As Cargo. Know How To Identify And Classify Different Types Of Dangerous Goods. Learn The Procedures For The Safe Handling And Transport Of Dangerous Goods.
Course Duration – 5 Days
Course Duration – 5 Days
6. IATA - Airline Customer Service Course
Learning Objective: Learn To Interact And Communicate With Customers More Effectively. Satisfy The Needs Of Customers More Efficiently. Understand How To Better Assist Customers.
Course Duration – 5 Days
Course Duration – 5 Days
7. IATA - Ground Operations Management Course
Learning Objective: Become Equipped With The Skills To Administer An Airline Station Efficiently. Learn To Identify Fraud And The Associated Fraud Prevention Techniques. Be Able To Manage The Airline Station’s Distinct Handling Needs In A Productive Manner. Learn To Apply A Safety And Security Station Management System. Strengthen Your People Management Skills Necessary To Set Station And Staff Targets, Monitor And Evaluate Performance, And Motivate Staff.
Course Duration – 15 Days
Course Duration – 15 Days
8. IATA - Shipping Perishable Cargo
Learning Objective: Be Able To Identify Different Types Of Perishable Cargo. Understand The Classification Of Perishables. Understand The Sensitivity Surrounding The Transport Of Perishable Cargo. Be Aware Of The Regulations Concerning The Shipping Of Perishable Cargo. Be Able To Handle Perishable Cargo Appropriately And Safely, As Per Established Procedures.
Course Duration – 3 Days
Course Duration – 3 Days
9. IATA - Live Animals Regulations
Learning Objective: Understand How To Protect The Safety Of Live Animals Before And During Their Transport. Understand The Regulations Concerning The Transport Of Live Animals. Be Able To Handle Perishable Cargo Appropriately And Safely, As Per Established Procedures.
Course Duration – 3 Days
Course Duration – 3 Days
10. IATA - Airport Ramp Services Course
Learning Objective: Learn About The Different Functions And Assignments To Be Carried Out At The Ramp. Be Aware Of Ramp Safety And Security. Fulfill Your Ramp Role And Responsibilities In An Efficient And Safe Manner.
Course Duration – 10 Days
Course Duration – 10 Days
General Management Programs
1. Harvard - Crisis Management
Learning Objective: Be Proactive By Developing An Effective Plan In Order To Prevent A Crisis From Occurring. Be Able To Identify A Crisis And Act Accordingly In Order To Minimize The Negative Repercussions. Be Equipped With The Skills Necessary To Resolve A Crisis Successfully.
Course Duration – 3 Days
Course Duration – 3 Days
2. Harvard - Customer Focus
Learning Objective: Gain An Understanding Of The Service-Profit Chain And The Different Key Players That Comprise It. Learn About The Importance Of Customer Focus In Generating Profit. Become Equipped To Design And Implement Ways Of Offering Outstanding Customer Value.
Course Duration – 3 Days
Course Duration – 3 Days
3. Harvard - Negotiating
Learning Objective: Learn About The Fundamental Types Of Negotiation. Be Fully Equipped To Close A Negotiation. Know How To Manage Relationships With Key Individuals Involved In A Negotiation.
Course Duration – 3 Days
Course Duration – 3 Days
4. Harvard - Strategic Thinking
Learning Objective: Gain Understanding About Strategic Thinking And Its Value. Learn To View Strategic Thinking As An Ongoing Practice. Become Equipped With Strategic Thinking Skills That Can Be Applied In Your Daily Life.
Course Duration – 3 Days
Course Duration – 3 Days
5. Harvard – Goal Setting
Learning Objective: Be Able To Set Efficient And Realistic Goals. Build A Clear Process For Achieving Goals. Oversee Accomplishment Of Your Goals.
Course Duration – 3 Days
Course Duration – 3 Days
6. Harvard – Financing Essentials
Learning Objective: Understand The Role Of Financial Statements And Ratio Analysis In Assessing A Company’s Financial Position. Understand The Functioning Of A Budget. Learn To Evaluate An Investment Opportunity.
Course Duration – 3 Days
Course Duration – 3 Days
7. Harvard – Leading & Motivating
Learning Objective: Identify The Skills And Traits Of Leaders. Be Aware Of The Different Styles Of Leading. Develop A Vision And Help Individuals Realize It. Gain Skills And Techniques For Motivating Different Types Of People.
Course Duration – 3 Days
Course Duration – 3 Days
8. Harvard – Career Management
Learning Objective: Identify The Skills And Traits Of Leaders. Be Aware Of The Different Styles Of Leading. Develop A Vision And Help Individuals Realize It. Gain Skills And Techniques For Motivating Different Types Of People.
Course Duration – 3 Days
Course Duration – 3 Days
9. Harvard – Performance Measurement
Learning Objective: Recognize How Important It Is To Regularly Carry Out Performance Measurement Within Your Organization. Learn About Different Methods Of Performance Measurement. Effectively Manage Performance And Learn From Collected Performance Data.
Course Duration – 3 Days
Course Duration – 3 Days
10. Harvard – Business Case Development
Learning Objective: Be Able To Identify The Opportunity To Be Presented In The Business Case. Learn How To Develop A Business Case. Design An Implementation Plan For The Business Case.
Course Duration – 3 Days
Course Duration – 3 Days
11. Harvard – Change Management
Learning Objective: Understand The Different Types Of Change. Learn Ways To Prepare Your Team For Any Change In The Future. Be Able To Positively Create And Achieve Change.
Course Duration – 3 Days
Course Duration – 3 Days
12. Harvard – Decision Making
Learning Objective: Gain Understanding About The Importance Of Decision Making.
Learn Techniques To Assess, Analyze, And Implement Effective Decisions.
Become Equipped With Decision-Making Skills That Can Be Applied In Your Daily Life.
Course Duration – 3 Days
Course Duration – 3 Days
13. Harvard – Time Management
Learning Objective: Identify Room For Improvement With Your Current Use Of Time. Acquire Skills To Use Your Time More Efficiently. Identify The Possible Time-Wasters In Your Current Use Of Time. Develop And Execute An Action Plan For Better Time Management.
Course Duration – 3 Days
Course Duration – 3 Days
14. Harvard – Presentation Skills
Learning Objective: Be Able To Create A Compelling And Impactful Presentation. Become Equipped With The Preparation And Skills Necessary To Successful Deliver A Presentation.
Course Duration – 3 Days
Course Duration – 3 Days
15. Presentation Skills
Learning Objective: Teach Participants How To Combat Their Inhibitions And Boost Confidence. Show How To Make Presentations Memorable, Entertaining, And Effective.
Course Duration – 2 Days
Course Duration – 2 Days
16. Interview Skills
Learning Objective: Offer Participants With Proven Techniques That Can Enable Them To Project A Confident Self During An Interview Process. Equip Participants With Necessary Interview Skills.
Course Duration – 2 Days
Course Duration – 2 Days
17. Effective Team Work
Learning Objective: Provide Participants With Comprehensive Knowledge On How To Engineer And Manage High Performance Teams To Achieve Organizational Goals. Equip Participants With A Toolbox That Has Been Designed By Experts In The Field Of Organizational Behavior For Building High Performance Teams.
Course Duration – 2 Days
Course Duration – 2 Days
18. Time Management
Learning Objective: Offer Participants With Essential Knowledge That They Need To Be Able To Structure Time In Order To Be As Productive As Possible. Guide Participants To Analyze How They Are Currently Spending Time, Identifying Critical Tasks, Controlling Time Wasters, And Learning To Use Different Time Management Tools.
Course Duration – 2 Days
Course Duration – 2 Days
19. Goal Setting
Learning Objective: Provide Participants With Steps For Identifying, Setting, And Successfully Achieving Goals.
Course Duration – 2 Days
Course Duration – 2 Days
20. Meeting Management
Learning Objective: Enable Participants To Achieve The Best Possible Results From Each And Every Meeting. Enable Participants To Spend Less Time In Debates/ Arguments In Meetings.
Course Duration – 2 Days
Course Duration – 2 Days
21. Decision Making
Learning Objective: Enable Participants To Understand The Necessary Components Of A Smart Decision, To Examine Mistakes That Might Have Been Made In The Past, And Sidestep Potential Mistakes In The Future.
Course Duration – 2 Days
Course Duration – 2 Days
22. Feedback
Learning Objective: Enable Participants To Understand The Necessary Components Of A Smart Decision, To Examine Mistakes That Might Have Been Made In The Past, And Sidestep Potential Mistakes In The Future.
Course Duration – 2 Days
Course Duration – 2 Days
23. Leadership
Learning Objective: Enable Participants To Improve Their Performance By Increasing Their Effective Leadership Skills And Be Ready To Meet The Difficult Challenges Of Today’s Economy And Business World. Help Participants Fulfill Their Potential Through Effective Leadership Skills Training To Boost Their Performance. Better Lead A Team, Increase Effectiveness As A Manager, Enhance Team’s Collective Potential, And Improve Team’s Performance.
Course Duration – 2 Days
Course Duration – 2 Days