National Handling Services (NHS) was the pre-eminent Ground Service Provider in the Kingdom of Saudi Arabia. NHS was the market leader not only in terms of market share with 80% of ground handling services for foreign carriers, but also in terms of its commitment to safety, customer orientation and service quality within the Kingdom of Saudi Arabia. When the Kingdom of Saudi Arabia implemented its strategic vision for ground support services, NHS merged its ground handling operations with Saudi Arabian Airlines Ground Services and Attar Ground Services to establish the Saudi Ground Services Co.
Aurion Turnkey (2009) – NAS ISAGO Accreditation
Aurion Aviation Advisors commenced the IATA Safety Audit for Ground Operations (ISAGO) accreditation process by leveraging Aurion Turnkey – a product that is designed to aid organizations achieve strategic objectives without disturbing the flow of everyday operations.
Aurion Aviation Advisors structured each and every process within the NHS operations in order to mirror industrial best practice. Aurion Aviation Advisors also provided training in various facets of ground operations for the bulk of the NHS personnel to ensure that the minimum training requirements as required by ISAGO, as well as GACA (Saudi Arabian Civil Aviation Regulator), are complied with. Aurion Aviation Advisors provided end-to-end support to NHS in order to mould its operations and comply with the stringent requirements of ISAGO accreditation, which resulted in NHS coming out of the audit with flying colors.